Brinks suffered from fragmented support to its varied fleet of converted vehicles and was struggling to fulfil deliveries on time. With the threat of penalties for failures at airside on their flagship Heathrow route, Fleet Service stepped in to solve their problems.
Brinks had a fleet of armoured cash delivery vehicles which had been converted by various
different vehicle convertors. Due to the varying styles and technology on the vehicles they
could not find a service provider to cover the full fleet which covered the whole of the UK
and Northern Ireland. This was causing service delivery issues for Brinks as well as difficult
administration for each depot. Brinks had a flag ship depot which services Heathrow airport
as part of its worldwide delivery link. It was imperative to brinks that this link was 100% fully
operational due to the penalty costs should a delivery or collection from airside fail to be met.